Troubleshooting Guide
Internet Connection Lost!
Please check your internet connection.
OK
×
 

Frost Chill Cooling


×
 
Signing out...
Our Website


Agents


Common issues that can be found on refrigerators and how to solve them:

  1. Fridge not getting cold
  2. The refrigerator keeps tripping breakers
  3. The refrigerator is too cold
  4. The refrigerator is cold, but constantly running
  5. The evaporator is icing up
  6. Causes for low refrigerant
  7. Cause for pipe corrosion
  8. Causes for compressor burn-out
  9. Extremely warm compressors
  10. Fans not working
  11. System blockages

Follow this guide to help you diagnose and solve issues efficiently and effectively.

Fridge not getting cold

No power
  • Check plugs, and breakers if there is power to the unit
Condenser dirty
  • Clean the condenser.
The condenser fan not working
  • Check the fan where installed or clean out the condenser unit.
Iced evaporator
  • Turn off the fridge to de-ice.
  • Defrost cycle (if installed) not working. See the troubleshooting guide on iced up evaporators.
Evaporator fans not working
  • If there are evaporator fans, check the power supply to the fans. Replace fans if necessary.
Dirty Evaporator
  • Dirt, fluff or grease on an evaporator will cause an insulating effect which can reduce cooling.
Thermostat faulty
  • Test thermostat. See Testing mechanical thermostats notes.
Compressor faulty
  • Perform Compressor Winding Test. If this fails, replace the compressor needed. See Replacing Compressor Guide.
Low Refrigerant
  • Check gas pressures. Perform a gas leak test if pressures are low. Fix the leak and see System Re-gassing Guide.
System Blockage
  • This can cause cycle issues which can prevent the fridge from getting cold.

See System Blockages.

Mismatched equipment
  • Compressor, condenser, evaporator may not match.  Check the specifications of the fridge unit.

Fridge keeps tripping breakers

Earth short, short circuit or faulty components.
  • Check where there is an earth short.
  • Perform the Compressor Winding Test.
  • Check other components such as fans, loose connections or lights where applicable.

Fridge is getting too cold

Thermostat may need setting or could be faulty.
  • Adjust the thermostat or test the thermostat if it’s operating correctly.

Fridge is cold, but constantly running

Damaged door seals
  • Check and repair door seals. These can prevent the fridge from reaching optimum temperature.
Thermostat may need setting or could be faulty.
  • Adjust the thermostat or test the thermostat if it’s operating correctly.
Iced evaporator
  • And iced evaporator can prevent a fridge from reaching optimum temperature.
  • Turn off the fridge to de-ice.
  • Defrost cycle (if installed) not working. See the troubleshooting guide on iced up evaporators.
Low Refrigerant
  • Check gas pressures. Perform a gas leak test if pressures are low. Fix the leak and see System Re-gassing Guide.

The evaporator is icing up

Defrost timer, heating element or sensor faulty.
  • This applies if there is a defrost system. Test and replace faulty parts.
Low refrigerant
  • If there is ice build-up on one side of the evaporator, this indicates low refrigerant. A recharge is needed.
Damaged door seals
  • Check and repair door seals
Door frequently opened
  • Try to minimise the frequent opening of the fridge door.
Excessive gas in the system
  • Check if there is ice buildup on or near the compressor suction line. Release the gas slowly. See re-gassing fridge.

Low refrigerant

Joint Corrosion. 

Visible by oxidation:

  • Yellow/Green on copper pipes.
  • Blackening or whitening on Aluminium to copper/stainless joints.
  • Damaged drip tray heater
  • All joints and couplings.
  • All pipes
  • Joints to compressor
  • Re-braze areas that show leaks or where you suspect leaks to occur.
  • Tighten all fittings and coupling nuts.
  • Check shrader valve for leaks.
Damaged pipes from bending, stress, rubbing, kinks or corrosion.
  • See Joint Corrosion Diagnosis.
Damaged equipment
  • Weaknesses can cause holes on evaporator and condenser coils. Usually caused by corrosion.

Pipe Corrosion

Bad brazing joints
  • Caused from bad brazing.
Acid in the system
  • Contaminants entered from poor re-gassing, contaminated compressor oil, or leaks.
Dirt build up
  • Frequently found in dirty drip trays.
  • Dirt builds up under pipe insulation.

Compressor Burn-Out

Empty fridge running for long periods

If a fridge needs to remain on, pack several water bottles in the fridge to balance the fridge operations. Swap out the water bottles every week.

  • Refrigerators that are turned on and left empty for long periods of time can overwork the compressor where there is not enough load in the refrigerator which causes liquid refrigerant return to the compressor. Liquid in the suction line entering the compressor places strain on the piston heads.
Over stocked fridge
  • Overstocked refrigerators can also cause strain on the compressor as it is unable to maintain cooling due to too much stock in a fridge. This prevents the fridge from getting cold which would usually stop at the correct temperature in normal circumstances. However, as there is too much “heat” in the fridge, the compressor will be running constantly.
Gas leak I
  • The compressor will constantly run as it cannot maintain cooling because of the low gas
Gas Leak II
  • Gas leaks cause moisture and contaminants entering the system. This can cause acid build-up and damage the motor windings.
Gas Leak III
  • The leak causes the compressor to build suction pressure and pump the compressor oil into the evaporator or condenser. As there is not enough pressure (because of the low gas) to push the oil to return to the compressor, the compressor will eventually run dry, heat up and burn out.
Bad evacuation
  • If the system was worked on before and procedures were not followed, contaminants may have entered the system.
Contaminants in the system
  • If pipes, fittings or components were not cleaned prior to repair or installation.
  • If a compressor was replaced without flushing out the system.
Incorrect component sizes
  • If the compressor, condenser or evaporator are not sized to specifications can cause the compressor to overwork and burn out
Incorrect refrigerant
  • If the incorrect gas was used or mixed in the system will cause the compressor to burn out either due to incompatible properties or corrosion.
Electrical Surges I
  • Erratic or power surges can place strain on the compressor as it causes pressure to build up and cause locks in the system.
Electrical Surges II
  • Compressors draw excessive current during start-up which if done often enough can stress the motor windings.
Wrong voltages
  • Always check the voltage and the phases of motors.
Phase Drop (3 phase systems)
  • If a phase drops on a 3 phase system, this can cause the motor to burn out. 
  • 3 phase systems should have a phase detector installed.
Dirty Condenser / Evaporator
  • Dirty condensers or evaporators can cause the motor to run continuously which places stress on the compressor.
Thermostat set too low
  • If a thermostat is set too low which is beyond the compressors capacity to cool, this causes the compressor to continuously run.
Age, wear and tear
  • Compressor age may have caused wear and tear.
System Blockage
  • This can cause excessive strain on the compressor and eventually burn out.
  • See System Blockages.
Low or contaminated oil
  • This can cause the motor to over-heat and burn out.
Poor fridge seals / insulation
  • Bad door seals and insulation will prevent the fridge from maintaining a satisfied temperature which results in the compressor over-working.

Compressor is extremely warm

Insufficient oil
  • Caused from a gas leak where the oil has pumped up to the evaporator.
  • Oil was not topped up when last worked on.
Oil is contaminated
  • A leak has caused contaminants to corrupt the oil from a gas leak.
Gas leak or low gas pressure
  • The compressor has been over-worked due to low gas levels. Check the return pipe if it’s cold. If it’s cold, the pressure is OK.
Dirty or clogged condenser
  • Insufficient cooling by the condenser can cause a compressor to heat up.
Thermostat not set correctly
  • The thermostat may not be set correctly which is causing the compressor to over-work unnecessarily.
Age, wear and tear
  • The compressor could be old or has been over-worked.
Mismatched components
  • The compressor may be too powerful for the condenser, or not within specification with the evaporator.
Too much refrigerant
  • Check the return pipe if it’s iced up all the way to the compressor. If there is ice, release the gas pressure.

Fans not working

Excessive dirt build-up
  • This can counterbalance fan blades causing damage to the bearings.
  • Dirt enter the bearing
  • Dirt coats the fan motor which reduces cooling.
Wear and Tear
  • Age, wear and tear.
Electrical surges
  • Erratic power can burn out windings.
Ice build in the evaporator
  • Ice build up can reach the fan blades and prevent the fan motor from turning.

System Blockage

Blocked capillary tube Debris has wedged into the capillary tube. You may have to disconnect the capillary tube on the evaporator. Run the compressor and you should feel a slight flow of air come out of the capillary tube. If there is no airflow, you may have to replace the capillary tube.
Kinks, bad bends or flattened corners This restricts gas flow and can prevent cooling and strain the compressor. Check all bends and repair where necessary.
Pipe blockages The system will need to be Flushed.


More in this Category

Travel Agents

Basic Operation of Refrigeration

Article
Course by Frost Chill Cooling
Travel Agents

Understanding Temperature

Article
Course by Frost Chill Cooling
Travel Agents

How refrigeration preserves food

Article
Course by Frost Chill Cooling
Travel Agents

Heath and Hygiene for Refrigerated Foods

Article
Course by Frost Chill Cooling
Travel Agents

Types of Refrigeration Tools

Article
Course by Frost Chill Cooling
Travel Agents

Refrigeration Components

Article
Course by Frost Chill Cooling
Travel Agents

Component Testing

Article
Course by Frost Chill Cooling
Travel Agents

Alloy Brazing Guide

Article
Course by Frost Chill Cooling
Travel Agents

Preparing, bending and cutting tubes

Article
Course by Frost Chill Cooling
Travel Agents

Flaring and Swedging Joints

Article
Course by Frost Chill Cooling
Travel Agents

Brazing and Sweating Pipe Works

Article
Course by Frost Chill Cooling
Travel Agents

Diagnosis and Troubleshooting Guide

Article
Course by Frost Chill Cooling
Travel Agents

Compressor Size Calculations and Charts

Article
Course by Frost Chill Cooling
Travel Agents

Gas Leak Detection

Article
Course by Frost Chill Cooling
Travel Agents

Flushing out Domestic and light commercial re

Article
Course by Frost Chill Cooling
Travel Agents

Evacuating (Vacuum) Refrigerators

Article
Course by Frost Chill Cooling
Travel Agents

Re-Charging (re-gassing) a refrigerator

Article
Course by Frost Chill Cooling
Travel Agents

Servicing a Refrigerator

Article
Course by Frost Chill Cooling
Travel Agents

Billing and service costs

Article
Course by Frost Chill Cooling
Travel Agents

Business ethics

Article
Course by Frost Chill Cooling
Travel Agents

Refrigeration Repair Tutorials

Article
Course by Frost Chill Cooling
Travel Agents

Thermostat, PTC and Overloads

Article
Course by Frost Chill Cooling
Travel Agents

Testing Capacitors

Article
Course by Frost Chill Cooling
Travel Agents

PRACTICAL - Compressor Electrical Testing

Article
Course by Frost Chill Cooling
Travel Agents

Refrigeration Wiring Diagrams

Article
Course by Frost Chill Cooling
Travel Agents

PRACTICAL - Brazing Pipes and Fittings

Article
Course by Frost Chill Cooling
Travel Agents

PRACTICAL - Pipe Bending and Joining

Article
Course by Frost Chill Cooling
Travel Agents

THEORY - Leak Detection

Article
Course by Frost Chill Cooling
Travel Agents

Inside a Compressor

Article
Course by Frost Chill Cooling
Travel Agents

Certificate and Completion

Article
Course by Frost Chill Cooling
Travel Agents

Evacuating a Refrigerator

Article
Course by Frost Chill Cooling
Travel Agents

THEORY - Purging R600 and R290 Refrigerators

Article
Course by Frost Chill Cooling
Travel Agents

Recharging Refrigerators

Article
Course by Frost Chill Cooling
Travel Agents

Refrigeration Tools

Article
Course by Frost Chill Cooling
Travel Agents

Troubleshooting Guide

Article
Course by Frost Chill Cooling
Travel Agents

Standard Components and Parts

Article
Course by Frost Chill Cooling
Travel Agents

How refrigerators work

Article
Course by Frost Chill Cooling
Travel Agents

Understanding Temperature

Article
Course by Frost Chill Cooling
Travel Agents

How Refrigeration Preserves Food

Article
Course by Frost Chill Cooling
Travel Agents

Domestic Refrigeration Training

Article
Landing Page | Frost Chill Cooling